Frequently Asked Questions
Your guide to stylish eyewear and a seamless shopping experience.
How do I know if a frame will fit my face shape?
We provide detailed measurements for every frame on the product page. You can also use our 'Virtual Try-On' feature or refer to our Face Shape Guide to find the perfect style for your features.
Can I order prescription lenses with my frames?
Yes, we offer a wide range of prescription options including single vision, bifocal, and progressive lenses. Simply upload your prescription during the checkout process or email it to our support team.
What is your return and exchange policy?
We offer a 14-day hassle-free return policy. If you are not satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days. For prescription orders, please allow an additional 3-5 business days for our lab to precision-craft your custom lenses.
Do your sunglasses provide UV protection?
Absolutely. All Eyewearlabs sunglasses come with 100% UV400 protection to ensure your eyes are shielded from harmful UVA and UVB rays while maintaining a fashionable look.
What payment methods do you accept?
We accept all major credit cards, debit cards, net banking, and popular digital wallets. We also offer Cash on Delivery (COD) for most locations.